The following terms and conditions shall govern your purchase of the
PANASONIC "PERFORMANCE PLUS" VIERA™ EXTENDED WARRANTY
("Extended Warranty") from Panasonic Canada Inc. ("Panasonic"),
5770 Ambler Drive, Mississauga, ON L4W 2T3. By using this website
to purchase the Extended Warranty, you ("Customer") agree to be
bound by and accept these Terms and Conditions of sale.
|a.||Price, with applicable taxes shown, of the Extended Warranty shall be as set out in the Order Confirmation page of this website. |
|b.||Customer shall pay for the Extended Warranty by Visa or MasterCard credit card only. Such credit card shall be a credit card issued by a Canadian financial institution. Payment is subject to the approval of the financial institution issuing the credit card and Panasonic shall not be liable in any way if such financial institution refuses to accept or honour the credit card for any reason. The credit card will be charged at the time of the order being accepted by Panasonic.|
|c.||An email is automatically generated and sent within 48 hours of the order being placed to the email address supplied by the Customer, confirming the sale, once the credit card is cleared and the transaction is completed. The email will contain the confirmation of sale and a copy of the Extended Warranty certificate. Customer should notify Panasonic by calling 1-800-561-5505 in the event no such confirmation is received within 48 Hours of placing an order.|
|d.||The terms and conditions of the Extended Warranty are as set out in section 2 below. |
|e.||Panasonic shall deliver along with a copy of this Agreement a Warranty Certificate.|
|f.||Customer agrees that Panasonic's obligation to deliver a copy of this Agreement (in accordance with provincial legislation) may be satisfied by e-mailing the same to Customer at the e-mail address provided by the Customer in the process of ordering the Extended Warranty.|
|g.||This Agreement shall be governed by and construed in accordance with the laws of the Province of Ontario including the applicable federal laws of Canada. |
|h.||This Agreement sets forth the entire Agreement pertaining to the Extended Warranty plan. Provincially mandated provisions govern if inconsistent with these terms and conditions.|
|i.||If any provision or provisions of this Agreement shall be held to be invalid, illegal or unenforceable, such provision shall be enforced to the fullest extent permitted by applicable law, and the validity, legality and enforceability of the remaining provisions shall not in any way be affected or impaired thereby.|
|j.||The parties have expressly requested and required that this Agreement and all other related documents be drawn up in the English language. Les parties conviennent et exigent expressement que ce Contrat et tous les documents qui s'y rapportent soient redigés en anglais.|
2. EXTENDED WARRANTY
PANASONIC "PERFORMANCE PLUS"
VIERA™ EXTENDED WARRANTY AGREEMENT
TERMS AND CONDITIONS
Scope and Term
These are the terms and conditions of the agreement by which Panasonic Canada Inc.
("Panasonic") agrees to extend the term of the original manufacturer's limited
warranty given by Panasonic to the original end user purchaser of the product.
The term of the Extended Warranty is two (2) years beginning upon the expiry of
the term of the original product warranty. The terms and conditions of the original
warranty expire at the end of the original warranty period. Thereafter, the terms
and conditions of this Extended Warranty Agreement apply. This Extended Warranty
is applicable only when purchased prior to the expiration of the original product
Panasonic will remedy any defect in materials or workmanship in the product
covered by this Extended Warranty Agreement by restoring the product to its
normal operating condition, through the repair or replacement of defective
parts with new or refurbished parts, at its own expense, or will replace the
product, at its discretion, with the same or equivalent new or refurbished
model product having comparable functionality and performance.
Limitations and Exclusions
This Agreement covers products purchased from an authorized reseller of Panasonic
products in Canada. It does not cover any product which has been improperly
installed, subjected to usage for which the product was not designed, misused
or abused, damaged during transportation, or which has been altered or repaired
in any way that affects the reliability of, or detracts from its performance,
nor does it cover any product used for rental or other commercial use, or
used communally in a multi-unit residential building.
This Agreement does not include add-on items such as peripherals and accessories,
or appearance or structural items, including, without limitation, housing or
cabinet, and parts thereof, or consumable items designed to be replaced by the
owner periodically such as batteries, projection lamps, air filters, etc.
Failures due to lack of recommended or required preventive maintenance or
cleaning are not covered.
The maximum liability of Panasonic under this Agreement shall not exceed the purchase
price of the original product. In no event will Panasonic be liable for any special,
indirect or consequential damages, including, without limitation, any damages
resulting from delay in providing services under this Agreement, or from loss of use
of the product.
Important Notice regarding the use of video games, computers or other fixed
The markings or retained images on Liquid Crystal Display and Plasma Display screens
resulting from the reception of fixed images are not defects in materials or workmanship,
and as such, the appearance of any of them is not covered under the terms of this Agreement.
Service must be performed only by a servicer authorized by Panasonic to service VIERA
televisions ("Authorized Servicer"), under the terms of this Agreement. Repairs
performed by unauthorized persons will void this Agreement. Service will be provided
during normal business hours. In the case of in-home service, such service will be
available only to locations accessible by road within fifty (50) kilometers of an
Authorized Servicer. The purchaser must provide to the Authorized Servicer the original
product purchase receipt along with the Panasonic "Performance Plus" Extended Warranty
Certificate. Outside the 50 Km range delays in repair may be encountered and customer
may be responsible for additional transportation / travel costs.
Cancellation: Where a Customer has purchased this Extended Warranty
Agreement direct from Panasonic via the internet, the Customer can cancel this Agreement
within 30 days of purchase of the same, provided that the term of the Extended Warranty
has not commenced, by contacting Panasonic directly, at 1-800-561-5505. A full refund
will be provided of the purchase price of the Extended Warranty (including applicable
taxes). An administration fee may be applied by Panasonic.
Where a Customer has purchased this Extended Warranty in any other manner, the Customer
can cancel this Extended Warranty Agreement within 30 days of purchase of the Agreement,
provided that the term of the Extended Warranty has not commenced, by contacting the
place of business where the Extended Warranty was purchased. A full refund will be
provided of the purchase price of the Extended Warranty (including applicable taxes).
This Agreement sets forth the entire Agreement pertaining to the Extended Warranty plan.
Provincially mandated provisions govern if inconsistent with these terms and conditions.
This Agreement shall be interpreted in accordance with the substantive laws of the Province
of Ontario, and the parties hereby agree irrevocably to attorn to the jurisdiction of the
courts of Ontario.